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Fancy Tat Privacy Notice and General Data Protection Regulation (GDPR)

 

The GDPR applies to both controllers and processors. A controller determines the purposes and means of processing personal data whilst a processor is responsible for processing personal data on behalf of a controller. Fancy Tat acts both as a controller and processor of data. Individuals have the right to be informed under Article 13 and 14 about our lawful basis for processing.

 

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is processed. Fancy Tat processes data in accordance with (a) and (b) detailed below:

 

(a) Consent: the individual has given clear consent for us to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract we have with the individual, or because they have asked you to take specific steps before entering into a contract.

 

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorised our online shop platforms to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.

Our Online Shop Platforms:

www.etsy.com/shop/FancyTatCrafts

www.amazon.co.uk/handmade/Fancy-Tat

www.handmadeinkent.shop/our-suppliers/fancy-tat/

 

Their Privacy Policies:

www.etsy.com/uk/legal/privacy

www.services.amazon.co.uk/standards/privacy-notice.html

www.handmadeinkent.shop/privacy-and-cookies/

 

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

  • When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

  • As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the relevant online marketplace Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the relevant online marketplace Seller Policy and Terms of Use.

  • All external accounts including PayPal, 123Reg, and NatWest, where personal data is stored, are password protected.

 

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

  • Amazon UK. We share information with Amazon UK as necessary to provide you our services and comply with our obligations under both the Amazon UK Seller Policy and Amazon UK Terms of Use.

  • Handmade in Kent. We share information with Handmade in Kent as necessary to provide you our services and comply with our obligations under both the Handmade in Kent Seller Policy and Handmade in Kent Terms of Use.

  • Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

 

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

  • Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Information on deleting or controlling cookies is available at www.AboutCookies.org

 

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart, make use of e-billing services and more from page to page. Without these cookies these facilities cannot be provided.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it including which pages are visited most often and whether there are any error messages. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not collect information that identifies a visitor as all information is aggregated and therefore anonymous.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names:

 

 

Fancy Tat Confirms That

  • We have reviewed the purposes of our processing activities, and selected the most appropriate lawful basis (or bases) for each activity.

  • We have checked that the processing is necessary for the relevant purpose, and are satisfied that there is no other reasonable way to achieve that purpose.

  • We have documented our decision on which lawful basis applies to help us demonstrate compliance.

  • We have included information about both the purposes of the processing and the lawful basis for the processing in our website privacy notice.

 

 

How to Contact Us

For purposes of EU data protection law, I, Mrs Claire Patchett, am the data controller of your personal information. If you have any questions or concerns, you may contact me at:

admin@fancytat.org.uk

198 London Road

Sittingbourne

Kent

ME10 1QB

UK